**[ Design · Entry offer ]**UX audit services # Find what's costing you users. Fix it in order. Start with a bounded review of your product, website or checkout. Get evidence for each finding, a ranked backlog and a plan your team can act on without buying a redesign. [Scope my audit](https://w3experts.com/services/ux-audit/#scope)[See a sample ledger](https://w3experts.com/services/ux-audit/#ledger) Timeline**5-10 business days** Format**Fixed scope, fixed price** You receive**Report, Figma notes, backlog CSV** Methods**Expert review · analytics · optional tests** Covers**SaaS products, websites, stores** After**Build with us, your team or anyone** Timeline 5-10 daysDeliverables 4Walkthrough 60 minBacklog Yours to keepWhat every audit includes Fit ## Is an audit the right first step? An audit is the smallest useful engagement we offer. If you already know exactly what to change, skip it and go straight to design. ### Good fit if - You have a live product or site with an unclear conversion problem - Your team needs evidence before committing to a redesign - You can share key flows and available analytics ### Not a fit if - You want a guarantee of a specific conversion increase - You need production changes during the audit - You cannot provide access to the screens being reviewed What you get ## Four files. All yours. Every finding links to evidence: a screen, a recording, a metric or a heuristic. No opinions without a reason. PDF · 30-60 pages ### Audit report Findings by flow, with screenshots, evidence and severity. Figma ### Annotated screens Every issue pinned on the screen it happens on. CSV · Jira / Linear ready ### Prioritized backlog Severity, effort, owner and acceptance criteria per item. 60-minute call ### Walkthrough We present the top issues to your team and answer questions. The artifact ## This is what a finding looks like. An excerpt from a sample ledger. Client audits are anonymized before we ever show them. **ux-audit_ledgerline_v2.csv**38 rows · showing 4Illustrative artifact | ID | Flow | Finding | Evidence | Severity | Effort | Acceptance criteria | | --- | --- | --- | --- | --- | --- | --- | | UX-04 | Signup | Workspace name asked before the user sees any value | 62% drop at step 2 (Mixpanel, 30 days) | Critical | S | Step moves after first invoice preview; drop below 30% | | UX-11 | Onboarding | Empty dashboard gives no next action | 5 of 6 session recordings idle > 40s | Critical | M | Empty state offers sample data and one primary action | | UX-17 | Invoices | Bulk actions hidden behind an unlabeled icon | Heuristic: recognition over recall | Major | S | Visible label; keyboard reachable; tested with 3 users | | UX-26 | Settings | Role permissions explained only in docs | 14 support tickets / month | Minor | M | Inline role matrix; tickets halve in 60 days | How it works ## Ten days, four checkpoints. You spend about three hours of team time in total: a kickoff, access setup and the walkthrough. DAY 1 ### Kickoff & access Goals, key flows, roles and the metrics that matter. Read-only access to analytics. - 45-min call - Scope sheet DAY 2-6 ### Review & evidence Expert review of every in-scope screen, analytics and recordings, CWV check. - Heuristics - Funnels - Recordings DAY 7-8 ### Prioritize Severity, effort and acceptance criteria for each finding. Quick wins flagged. - Backlog CSV - Figma notes DAY 9-10 ### Walkthrough We present, you challenge. Then you choose: build with us, your team or another vendor. - 60-min call - Recording Engagement ## Three audit sizes. Your proposal states a fixed price before any work starts. Screens, roles and research methods change the size. Starter · A ### Focused flow 5days - Up to 8 screens - One user role - Expert review + analytics - Backlog CSV + walkthrough [Get a proposal](https://w3experts.com/start-a-project/) Most chosen · B ### Product or site 7days - Up to 20 screens - Up to three roles - One round of moderated tests - Report, Figma notes, backlog [Get a proposal](https://w3experts.com/start-a-project/) Advanced · C ### Full product 10days - Whole product or store - All roles and states - Analytics deep-dive - Redesign roadmap included [Get a proposal](https://w3experts.com/start-a-project/) From the founder An audit should end with a backlog your team can ship, with us or without us. **Raihanul Roman**Founder & Design Director, W3Experts Guarantee**100%**Report, Figma notes, backlog CSV Bigger, smaller or different? ## Where an audit usually leads. The audit is a decision tool. These are the most common next steps. [S03 ### SaaS Product Design Onboarding, roles, empty states and the screens that drive activation.](https://w3experts.com/services/saas-product-design/)[S06 ### Website Redesign Keep the rankings and content that work. Replace what doesn't.](https://w3experts.com/services/website-redesign/)[### Website project scoper](https://w3experts.com/tools/website-cost-calculator/) Sample handoff ## Sample UX findings ledger Each sample finding records the affected task, evidence, severity, suggested change and a way to check the fix. The actual audit separates measured issues from hypotheses that need a user test. Sample · scope agreed before work starts ### Sample UX findings ledger Each sample finding records the affected task, evidence, severity, suggested change and a way to check the fix. The actual audit separates measured issues from hypotheses that need a user test. You keep the agreed project files and source. This sample illustrates the handoff; it is not a client result. Questions ## Audit questions. What will we receive after the audit? You receive a findings ledger, annotated screens, a prioritized backlog and a review call. The scope states how many screens and user journeys we inspect. How long does a UX audit take? Audit scopes run from five to ten business days. Access, screen count and any user research are agreed before the schedule starts. Do you need access to analytics? Analytics help us identify where people leave a flow. When access is unavailable, we label those limits and avoid presenting a review opinion as a measured conversion result. Will you fix the issues during the audit? The audit delivers the diagnosis and backlog. Design or development work follows a separate scope so you can decide what to implement and who should do it. Can you audit a prototype before launch? Yes. We can inspect a clickable prototype and review task clarity, interaction states and accessibility concerns. We cannot measure live conversion or field performance for an unreleased product. How do you prioritize findings? We consider the effect on the user task, the evidence behind the issue and the likely effort to resolve it. The backlog distinguishes urgent blockers from improvements that need further validation. Do you promise a conversion uplift? No specific uplift is promised. We document the baseline where data exists and recommend how your team can measure the effect after each change. Can we keep the report without commissioning a build? Yes. The report and backlog are yours. You can implement the recommendations internally, hire another team or ask us to scope a design and build phase. Start here ## Scope your audit. Tell us the product, the flows that worry you and who uses them. A fixed proposal follows within five business days.